ITIL® 4 Foundation with Exam Voucher

Includes: Lessons, Test prep, Exam Voucher.

Delivery Methodology: Online, On Demand

Price: $562 $449.99 (20% discount, Limited time offer!)

Language: English

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ITIL® 4 Foundation with Exam Voucher - $449.99

Price: $562 $449.99 (20% discount, Limited time offer!)
Delivery Methodology: Online, On Demand
Your Advantage:
Lessons: 6+ Lessons, 79+ Quizzes, 81+ Flashcards, 81+ Glossary of terms.
Test Preps: 46+ Pre-Assessment Questions, 5+ Full Length Tests, 40+ Post Assessment Questions, 200+ Practice Test Questions
Learn at your pace, Certificate of Completion Issued.
Accessed on Mobile/ PC, Unlimited tests& Quizzes.
100% Money back guarantee, 100% Syllabus covered.
Industry Expert Instructors, Regularly Updated content.

ITIL® 4 Foundation with Exam Voucher
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    Upgrade your IT Service Management knowledge through this comprehensive ITIL training & Certification Exam package.

    Course Overview

    This custom ITIL 4 Foundation training will give you a clear advantage as you seek to complete your ITIL Certification exam. It will help you understand, among others, the key concepts of IT Service Management, how the ITIL guiding principles can help your company and the four dimensions of Service Management. This course is all you need to pass the ITIL 4 Foundation exam.  You will see significantly improved career opportunities once you get certified.

    Program Outcomes

    • Help you understand the key concepts of IT Service Management.
    • Help you understand how the ITIL processes and guiding principles can help your company.
    • Understand the four dimensions of Service Management.
    • Understand the ITIL 4 Service Management framework.
    • Comprehend the guiding principles of ITIL 4.
    • Learn key concepts from Lean, Agile, DevOps, and why these are important in delivering business value.

    To enroll for this course, click here. Our expert will be in contact with you shortly thereafter.

    What you will get

    • Lessons: 6+ Lessons, 79+ Quizzes, 81+ Flashcards, 81+ Glossary of terms
    • TestPrep: 46+ Pre-Assessment Questions, 5+ Full Length Tests, 40+ Post Assessment Questions, 200+ Practice Test Questions
    • Learn at your pace, Certificate of Completion Issued.
    • Accessed on Mobile/ PC, Unlimited tests& Quizzes.
    • 100% Money back guarantee, 100% Syllabus covered.
    • Industry Expert Instructors, Regularly Updated content
    • You will receive a Certificate like this one on completion of the program.

    Why KnowledgeSpace Training and Consulting?

    • Modern Learning Management System: Our cloud-based device-enabled learning platform supports self-paced, mentor guided, and instructor led learning.
    • Strong Partnerships: We have strategic Partnerships with renowned international organizations for unrivalled training platforms and content.
    • Modern Delivery Methodology: Enhanced course delivery techniques comprising of: Assessments, test preps, Labs, Instructor led training, Self-paced online Training and Blended Solutions
    • Practical Courses: Courses and labs complete with Pre-Assessments, Exercises, Flashcards, Quizzes, and Post Assessments. Our Hands-on labs are virtual and live environments where students learn by doing.
    • Customer Centricity: We listen to you. You are at the epicenter of what we do. Therefore, you ultimately determine the services you receive from us. We have maintained a Customer Satisfaction rating of 99%. This is a testament to the quality of courses that we deliver.
    • Certified Training Experts: Our training team consists of Certified industry experts who facilitate your learning experience.

    Testimonials

    • Course content
    • Career Prospects
    • Prerequisites
    • Exam Info & Requirements
    • Sample Certificate
    • FAQs

    Chapter 1: Introduction and overview

    • IT service management and ITIL
    • Summary

    Chapter 2: Key concepts of service management

    • Module A: Value and value co-creation
    • Module B: Organizations, service providers, service consumers, and other stakeholders
    • Module C: Products, services, and service relationships
    • Module D: More about value, outcome, cost, and risk
    • Summary

     Chapter 3: Four dimensions of service management

    • Module A: Organizations and people
    • Module B: Information and technology
    • Module C: Partners and suppliers
    • Module D: Value streams and processes
    • Summary

    Chapter 4: The ITIL service value system

    • Overview of the service value system
    • Module A: Opportunity, demand, and value
    • Module B: ITIL guiding principles
    • Module C: Governance
    • Module D: Service value chain
    • Module E: Continual improvement
    • Summary

    Chapter 5: The service value chain

    • Module A: Introduction to the service value chain
    • Module B: The purpose, inputs, and outputs of value chain activities
    • Module C: Continual improvement
    • Summary

     Chapter 6: ITIL management practices

    • Module A: Introduction
    • Module B: General management practices
    • Module C: Service management practices
    • Module D: Technical management practices
    • Summary

    Below are some of the career opportunities after passing the ITIL exam.        

    • Project Manager
    • Service Delivery Manager
    • Information Technology Manager
    • Service Desk Manager
    • IT Support Technician
    • IT Change Manager
    • Security Analyst
    • IT Architect
    • IT Operations Manager
    • Programme Manager

    What are the prerequisites for this course?  There are no official prerequisites before taking this course. It would be beneficial if one has some experience working with and managing IT systems.

    What are the prerequisites for this exam?    There are no official prerequisites for the certification exam.

    What is the exam registration fee?   USD 314

    Where do I take the exam?   PeopleCert

    What is the format of the exam?       Classic, negative, missing word, and List questions

    How many questions are asked in the exam?          The exam contains 40 questions.

    What is the duration of the exam?    60 minutes

    What is the passing score?    26

    What is the exam's retake policy?    In the unfortunate case that one should fail the ITIL 4 Foundation Exam, you are allowed to re-sit the ITIL 4 Foundation Exam by booking another exam session with paying the ITIL 4 Foundation Exam fee. You can re-sit as many times as you need to pass the exam as there is not a limit on the number of resits in total or per year.

    Where can I find more information about this exam?          To know more about the ITIL 4 Foundation,  Click here.

    • Do you provide a course completion certificate? Yes, we provide a Course Completion Certificate for all training courses.
    • Do you provide group discounts? Yes, we do. Pls Talk to us to Enquire.
    • After enrolling for the training Course from KnowledgeSpace, how can I get clarification for my course related questions?
    We have a team of expert trainers on hand to help with your questions. Contact us at hello@Kspacetc.com for any questions.
    • What happens after paying for a course? You will receive your course access credentials via email within 24 hrs of purchase, typically earlier than this.
    • Can I get an extension of my access after expiry? Yes, this is possible. There will be a small cost attributed to this. Feel free to Contact Us for specific extension requests.

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    Bespoke/Custom Training

    We can also deliver and customize this training course for larger groups – saving your organization time, money & resources. For more information, please Contact Us or call us on +254702555333.

    Please check out our Scheduled Training Plan for courses you can enroll. Additionally, you can enlist on our Refer & Earn Program and reap the benefits of recommending your friends and colleagues.

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