Intellectual Property

The Service, the Site, and all information and/or content that can be seen, heard or otherwise experienced on the website (the “Content”) are protected by international copyright, trademark and other laws, and belong to KnowledgeSpace or its licensors, partners, affiliates or third parties. You may use the Site, the Service and the Content for your own personal, non-commercial use only. You may download and print the available material for your own personal, non-commercial use only. You agree that you will not otherwise download, copy, reproduce, display, distribute, transmit, publish, or transfer any Content or information obtained from the Site or the Service or create derivative works from any Content or information obtained from the Site or the Service without first obtaining written permission from KnowledgeSpace. You may not mirror or frame the home page or any other pages of this Site on any other web site or web page. You may not connect “deep links” to the Site, i.e., create links to this site that bypass the home page or other parts of the Site. You are prohibited from using any of the marks or logos appearing throughout the Site without express written consent from the trademark owner, except as permitted by applicable law.

You may download and print the available material for your own personal, non-commercial use only. You agree that you will not otherwise download, copy, reproduce, display, distribute, transmit, publish, or transfer any Content or information obtained from the Site or the Service or create derivative works from any Content or information obtained from the Site or the Service without first obtaining written permission from KnowledgeSpace. You may not mirror or frame the home page or any other pages of this Site on any other web site or web page. You may not connect “deep links” to the Site, i.e., create links to this site that bypass the home page or other parts of the Site. You are prohibited from using any of the marks or logos appearing throughout the Site without express written consent from the trademark owner, except as permitted by applicable law.

Payment Terms

Transactions
Transactions for the purchase or sale of goods or services facilitated by use of the Site will be governed by the Terms of Use unless specifically stated otherwise in a particular area of the Site. No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon KnowledgeSpace unless agreed to by KnowledgeSpace in writing. KnowledgeSpace reserves the right, without prior notification and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.

Pricing Disclaimer

For all prices, products and offers, KnowledgeSpace reserves the right to adjust due to changing market conditions, course discontinuation, provider’s price changes, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you. Information contained on KnowledgeSpace may be changed at any time without prior notification or obligation.

Refund Policy

As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you register for a course with KnowledgeSpace T&C, you agree to our Refund policy.

Cancellation & Refunds: Cancellation by Delegate

All Cancellations must be notified over email and the refunds will be provided as below:

1. Within 48 hours of registration: 100%

• 10 days to the course – 75%
• 5 days to the course: 50%
• Less than 2 days to the course: No refund
• Cancellation & Refunds: Made by KnowledgeSpace T&C

KnowledgeSpace T&C reserves the right to cancel or reschedule events in case of insufficient registrations, or if presenters cannot attend due to unforeseen circumstances. You will be notified no later than 2 days prior to the start date and will be offered credit to a future event or a full refund, promptly. Also, if deemed necessary, previously allocated presenters may be substituted with alternative qualified presenters.

Terms of Use

Indemnification

You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, “Affiliated Parties”) harmless from any liability, loss, claim and expense, including reasonable attorney’s fees, related to your violation of this Agreement or use of the Site.

Non-Transferable

Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable.

Use of Information

We reserve the right, and you authorize us, to the use and assignment of all information regarding Site uses by you and all information provided by you in any manner consistent with our Privacy Policy. 

• This Privacy Policy covers our treatment of personally identifiable information that we collect when you are on our site, and when you use our services. This policy also covers our treatment of any personally identifiable information that third parties share with us.
• This policy does not apply to the practices of organizations that we do not own or control or to people that we do not employ or manage.

• We collect personally identifiable information when you register on our website, when you use our services, and when you visit our pages. We may also receive personally identifiable information from third parties.
• When you register with us, we ask for your name, email address, zip code, occupation, industry, and personal interests. Once you register with us and sign into our services, you are not anonymous to us.
• We use this information for three general purposes: to customize the content you see, to fulfill your requests for certain services, and to contact you about services.

• We will not sell or rent your personally identifiable information to anyone.
• We will send personally identifiable information about you to other companies or people when:

1. We respond to court orders or legal process; or
2. We find that your actions on our web sites violate the Terms of Service.

Rescheduling policy

In case KnowledgeSpace reschedules a training event, the options available to the delegates are:

• 100% refund, if the rescheduled dates do not fit into the delegate’s schedule.
• The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of a scheduled training.
• The delegates, if they so wish, can send a replacement. However, this should be intimated to KnowledgeSpace at least 3 days prior to the event.

Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

• If the rescheduling request is received 7 days prior (or more), 10% of registration fee will be charged.
• Please note that rescheduling will be subject to availability of seats.
• If the request of rescheduling is received within 7 days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.

Rewards Program Policy

• Only the person referred is allowed to take the course if a Earn claim will be put forth by the referring party. He cannot substitute the course to someone else. 
• The referral code is valid for a period of 1 year from the time the referral is made. If the code is not utilized, it expires.
• Only the person making the referral can make the claim for the prize. This cannot be delegated.
• The referred person must not be known to us (KnowledgeSpace T&C) prior to the referral being made.
• The claim for the Earn can only be done against courses that we offer at KnowledgeSpace T&C.
• It is upto the referring person to ensure that the person they have referred registers with the code they received.
• It is upto the person who has made the referral to make the claim for their Earn.
• You can refer as many friends as possible and the Earns are cumulative.
• One person can be referred only once. The person is deemed known to us after the first successful referral. 
• KnowledgeSpace can withdraw the referral program at any time at its sole discretion.
• you are eligible for the referral only on the first transactions of friends/connections who have not interacted with KnowledgeSpace’s systems before and whose details do not exist in KnowledgeSpace’s databases. KnowledgeSpace shall solely determine if a referred person is new and eligible.

If you have questions or suggestions about our policies kindly send us an email at hello@knowledgespace.co.ke. We will acknowledge.

Disclaimer

The information and services may contain bugs, errors, problems, or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service. In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation of damages set forth above are fundamental elements of the basis of the bargain between us and you. This site and the information would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site shall create any warranty, representation or guarantee not expressly stated in this agreement.