The Art of Sales: Mastering the Selling Process

Includes: Virtual Instructor Led Lessons with case studies.
Delivery Methodology:Live Online (VILT) – check schedule
Price: 399 USD 229 USD (25% Special discount, Limited time offer!)
Language: English

The Art of Sales: Mastering the Selling Process – $229

Price: 399 USD $299 USD (25% Special discount, Limited time offer!) Delivery Methodology: Virtual Instructor Led Your Advantage: 

  • Pre- Classroom Preparation Content
  • Lessons: 16 Hrs Training
  • Flexible Training Schedule
  • Training Certificate Issued
  • 100% Money back guarantee, 100% Syllabus covered.
  • Industry Expert Instructors, Regularly Updated content.
  • Training Material availed to students for reference.
  • Practical classroom simulations
  • Accredited, Approved and Recognized as a training organization and education provider.

The Art of Sales: Mastering the Selling Process Request for Info: 



    The ultimate sales course for the ultimate salesperson. Are you ready?

    Course Overview

    This course will give sales professionals the knowledge and skills needed to successfully execute sales strategies. Key topics to be covered relate to sales mastery, including understanding the sales process, building relationships with clients, closing sales, and leveraging technology in the sales process. The course also includes real-life case studies and practical exercises to reinforce the concepts learned, which will help learners effectively apply what they learn in the workplace.

    Program Outcomes

    • Develop skills in identifying and reaching target audiences.
    • Learn to build relationships and trust with clients.
    • Master effective techniques for closing the sale.
    • Develop skills in using technology to enhance the selling process.
    • Learn how to effectively communicate the value of products or services to clients.
    • Understand the sales process and be able to apply this knowledge to a range of industries and contexts.

    What you will get

    • Pre- Classroom Preparation Content.
    • 16 Hrs of Training lessons.
    • Flexible Training Schedule.
    • Participatory & Interactive methods with practical Case studies
    • Training Certificate issued after course.
    • Consistent and high-quality training delivery customized to your specific industry with relevant examples and case studies.
    • Participants receive a course completion certificate.
    • NITA accredited programs
    • Industry Expert Instructors, Regularly Updated Content.
    • Case studies / Modelling /Simulation/ real-life Problem-solving sessions.

    You will receive a Certificate like this one on completion of the program.

    Why KnowledgeSpace Training and Consulting?

    • Modern Learning Management System: Our cloud-based device-enabled learning platform supports self-paced, mentor guided, and instructor led learning.
    • Strong Partnerships: We have strategic Partnerships with renowned international organizations for unrivalled training platforms and content.
    • Modern Delivery Methodology: Enhanced course delivery techniques comprising of: Assessments, test preps, Labs, Instructor led training, Self-paced online Training and Blended Solutions
    • Practical Courses: Courses and labs complete with Pre-Assessments, Exercises, Flashcards, Quizzes, and Post Assessments. Our Hands-on labs are virtual and live environments where students learn by doing.
    • Customer Centricity: We listen to you. You are at the epicenter of what we do. Therefore, you ultimately determine the services you receive from us. We have maintained a Customer Satisfaction rating of 99%. This is a testament to the quality of courses that we deliver.
    • Certified Training Experts: Our training team consists of Certified industry experts who facilitate your learning experience.


    Syllabus – View Detailed Course information here.

    1. Sales Fundamentals
      • Understanding the sales profession
      • Overview of sales process
      • Basic selling techniques
      • Understanding customer needs & The importance of sales
    2. Communication Skills for Sales
      • Effective communication strategies
      • Active listening
      • Asking relevant questions
    3. Building a Sales Strategy
      • Creating a unique sales proposition
      • Identifying target audience
      • Building a sales pitch
    4. Questioning, Listening and Objection Handling
      • Handling objections
      • Asking the right questions
      • Listening effectively
    1. The Sales Process
      • Understanding customers’ buying processes
      • Different sales approaches and when to use them.
      • The consultative sales approach
    2. Closing Techniques
      • Different closing techniques
      • Handling challenging clients
      • Overcoming objections
      • Navigating negotiations
    1. Follow-Up and Customer Retention
      • Relationship management after the sale
      • Techniques for customer retention
      • Effective follow-up strategies
    1. Leveraging Technology in Sales
      • Role of technology in modern sales
      • Maximizing CRM systems
      • Sales software tools
    1. Sales Team Management
      • Building a successful sales team
      • Developing and implementing sales strategies
      • Effective sales team communication
    1. Sales Ethics
      • Ethical decision making in sales.
      • Maintaining trust with clients
      • Building long-term relationships with prospects
    1. Case Studies and Exercises
      • Interactive exercises and case study discussion for application of what is learned in the course.
    1. Topic 9: Wrap-Up and Next Steps
      • Key takeaways and final thoughts/ Q&A
      • Evaluating the effectiveness of the course
      • Student feedback and evaluation
      • Ongoing learning and development plan

    This course can be customized to fit the specific needs of the attendees and the company or industry they operate in.

    Get the detailed Course Datasheet here.

    Some potential career paths where knowledge and skills related to sales can be useful include:

    • Sales Representative or Account Manager
    • Business Development Manager or Director
    • Sales Manager or Director
    • Marketing Manager or Analyst
    • Customer Service Representative or Manager
    • Entrepreneur or Business Owner
    • Consulting in Sales or Marketing
    • Public Relations Specialist
    • Advertising or Promotions Manager
    • Retail Sales Associate or Manager

    Keep in mind that the availability of careers may depend on factors such as education, experience, and location.

    There are no prerequisites for this course. One needs to have an interest in customer service.

    There is No specific exam for this course. Certificate issued on completion of the course.

    • Are your courses Accredited? Yes, all our courses are accredited by the respective Certification organization.
    • Do you provide a course completion certificate? Yes, we provide a Course Completion Certificate for all training courses.
    • Do you provide group discounts? Yes, we do. Pls Talk to us to Enquire.
    • After enrolling for the training Course from KnowledgeSpace, how can I get clarification for my course related questions? We have a team of expert trainers on hand to help with your questions. Contact us at for any questions.
    • What happens after paying for a course? You will receive your course access credentials via email within 24 hrs of purchase, typically earlier than this.
    • Can I get an extension of my access after expiry? Yes, this is possible. There will be a small cost attributed to this. Feel free to Contact Us for specific extension requests.
    • Can KnowledgeSpace Deliver inhouse / Corporate Training? Yes, our exceptional in-house delivery staff work incessantly to provide training to clients who wish to have the convenience and comfort of working within their familiar surroundings. Contact Us to inquire about Corporate Training.
    • I am unable to find the course that I’m looking for. Please Contact Us and we will be happy to help guide you based on your career aspirations.
    • Can you customize Training based on a company’s requirements? Yes, we have subject matter experts who will work according to your company requirements. We can customize our existing courses or develop a new course from scratch based on your input and pain points.
    • What delivery method I can choose for the Training courses? You can choose below delivery method according to your requirement:
      • Online: If you want to learn at your own pace and at any time in the day or night.
      • Online/Instructor-led or virtual: If you want to learn virtually from the instructor in the comfort of your home.
      • Classroom: If you want to attend training in the KnowledgeSpace venue.
      • Onsite/Corporate: If you are looking for a training solution for your employees or company.
    • What if I have more questions? Please Contact us with any questions you may have.

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    Bespoke/Custom Training

    We can also deliver and customize this training course for larger groups – saving your organization time, money & resources. For more information, please Contact Us or call us on +254702555333.

    Please check out our Scheduled Training Plan for courses you can enroll.